Privacy Policy
This policy explains how inquiry data is handled when visitors request support for power transmission products and related documentation.
Information collected
Inquiry forms may collect name, company, email, phone, country, product type and application notes. Technical notes can include chain size, bore, keyway, rpm, environment and shipment timing.
Use of information
Submitted information is used to answer product questions, prepare quote discussions, route requests to appropriate support teams and improve website content for similar engineering workflows.
Sharing
Information may be shared with authorized channel partners or service providers when needed to respond to a quote, documentation or technical support request. We do not sell inquiry information as a marketing list.
Retention
Records may be retained for follow-up, warranty context, distributor coordination or compliance with ordinary business requirements. Visitors can request correction or removal where applicable.
Security
Reasonable administrative and technical safeguards are used to protect submitted information. No website transmission can be guaranteed as perfectly secure, so avoid sending confidential drawings unless requested through an approved channel.